SHIPPING & RETURNS

RETURN POLICY

Last updated May 15, 2020

Thank you for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and items with tag still on, and mail your return to the following address:

Shaun Louis Fashion House

Attn: Returns

Unit 706-A AIC Grande Tower, Garnet Road, Ortigas Center,  

Pasig, NCR 1605  

Philippines  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your bank account or credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at sales@holly.com.ph to arrange a refund or exchange. 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact Holly Sleepwear and Beyond at:

viber: 0063 906 397 8980 

email: sales@holly.com.ph

This return policy was created using Termly’s Return and Refund Policy Generator.